Support
We are here to help
Find quick answers below or reach out to the team. We respond within one business day.
How many replies are free?
You get 10 AI-generated replies every day for free. Upgrade later if you need more.
Does TextNicely store my messages?
Messages are processed ephemerally to generate replies and are not stored after processing.
Which tones are available?
You can choose Nice, Firm, or Mean. We are exploring more options based on user feedback.
How do I delete my account?
Go to Settings → Delete Account in the app, or email hello@paddly.io with the subject "Account Deletion Request".
Contact support
Email us and we will get back within one business day. For account deletions, include your account email.